Experience with: · Strong Windows server support in a large, production server farm environment. · Application troubleshooting, aided by developers and DBAs · Sound understanding of hardware fundamentals. Able to make specific hardware recommendations based on I/O bound, memory bound, or processor bound applications. · Enterprise level storage (Array/DAS) and tape backup platforms. · Able to troubleshoot and provide resolution for servers with performance issues. · Able to create end to end system monitoring and reporting solutions using performance monitor, SNMP and or by integrating third party products. Other requirements: · Scripting skills. · Knowledge of data communication concepts and technologies is required. · Strong problem isolation and resolutions skills required. . Must have the ability to lead and direct vendors to assist them in their efforts. · Good interpersonal skills are a requirement. · Adaptable and willing to learn new technologies. · Must have the ability to effectively work in a team environment, as well as independently.
Preferred Requirements: · College degree in Computer Science, MIS or equivalent experience. · Certification(s) in one of the major areas: Microsoft, Exchange and/or Blackberry Enterprise Services